Privacy Policy - Harbour Studios

Last Updated: 1/10/24

Harbour Studios Limited ("we", "us," "our") is committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website. Please read this policy carefully.

1. Information We Collect
We may collect various types of information, including:

1.1 Personal Information:
- Name
- Email address
- Phone number
- Property address
- Payment information (such as billing details)

1.2 Non-Personal Information:
- Browser type and version
- IP address
- Referring website
- Usage data (such as how you navigate our website)

1.3 Cookies:
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve our website and services.

2. How We Use Your Information
We use the information we collect for various purposes, including:

2.1 Providing Services:
To process bookings, deliver media services, and manage projects.

2.2 Communication:
To send you updates regarding your project, respond to inquiries, and provide customer support.

2.3 Marketing:
With your consent, we may use your contact information to send promotional materials and updates about new services or features.

2.4 Improvement:
To analyze usage trends, improve our website, and optimize our services.

2.5 Legal Compliance:
To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

3.1 Service Providers:
We may share your information with trusted third-party vendors who assist us in providing our services, such as payment processors and website hosting services.

3.2 Legal Obligations:
We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Data Rights
You have certain rights regarding your personal information, including:

5.1 Access:
You may request a copy of the personal data we hold about you.

5.2 Correction:
You have the right to correct any inaccuracies in your personal data.

5.3 Deletion:
You may request that we delete your personal information, subject to certain legal obligations.

5.4 Withdraw Consent:
Where consent is required to process your data, you have the right to withdraw consent at any time.

6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their respective privacy policies when you visit them.

7. Retention of Data
We retain personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your data rights, please contact us at:
Harbour Studios
Email: hugo@harbourstudios.nz
Phone: 021 038 1560